Shipping Information

Free FedEx Shipping – Free shipping with FedEx 2Day® is a complimentary service we provide to all of our customers. This is our way of saying “Thank You” for choosing NG Jewelry. This shipping service is free to all of our customers and requires no minimum purchase order amount or quantity. NG Jewelry has selected FedEx as our primary shipping partner due to their superior reputation, consistent high-quality shipping service and their commitment to on-time and affordable delivery. FedEx provides world-class shipping and delivery service that allows NG Jewelry to give a more pleasant shopping experience to our U.S. and International customers.


Shipping Information

  • Free Shipping – All orders come with free FedEx 2Day® shipping. Most orders will ship within 1 or 2 working days. Order before 3 p.m. (PDT) and we will ship the same day if the item is in stock.
  • Custom or Special Orders – Custom Orders will typically ship in 1 to 3 days depending upon availability when you order before 2:30 p.m. (PDT). Our custom order jewelry items are shipped to you with FedEx Priority 2Day® service. Products selected for customization must complete any necessary processing and handling in order to be shipped to your provided address.
  • FedEx Priority Overnight® Shipping – FedEx Priority Overnight® shipping is available for most orders when the product ordered is in stock. Items shipped in this manner will usually arrive by 10:30 a.m. the following morning.


Shipping Delivery Methods

  • FedEx 2Day® Delivery – our standard shipping, provided as a complimentary service to all of our valued customers. Delivery times for FedEx 2Day® is by 4:30 p.m. in 2 business days to most areas (by 8 p.m. to residential addresses). Service days available for shipping using our standard free FedEx 2Day® service include Monday thru Friday. Saturday is available for pickup service only.
  • FedEx Priority Overnight® – This service is preferred when delivery time matters and you desire expedited shipping. With FedEx Priority Overnight® your delivery will arrive by 10 a.m. the next day. Saturday is available for delivery as well when shipping by FedEx Priority Overnight®.


International Delivery – NG Jewelry is a U.S.-based, online jewelry company. Currently, international delivery is only available to locations in Canada. We welcome all of our customers from Canada, who have chosen to make their purchase from us, and we hope to add additional international delivery destinations in the future. Please send an inquiry to [email protected] if you are interested in a particular delivery location outside of the U.S. and Canada.


Signature Upon Delivery – If your purchase is in the amount of $500 or more, for your security and protection, your signature will be required upon delivery for both FedEx Priority Overnight® and FedEx 2Day® shipping.

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